Return Policy

1. Introduction

Thank you for shopping with Newsxtop. We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below.

2. Eligibility for Returns

• Return Window: Items can be returned within 7 days from the date of receipt.
• Condition of Items: To be eligible for a return, items must be unused, in their original condition, and with all tags and packaging intact. Items that have been worn, washed, or altered are not eligible for return.

3. Non-Returnable Items

Certain items are non-returnable, including:

• Examples of non-returnable items, such as personalized items, final sale items, swimwear, etc.

4. How to Return an Item

• Request a Return: To initiate a return, please contact us at [Contact Information] with your order number and the reason for the return.
• Return Instructions: We will provide you with a return authorization and instructions on how to send the item back. Please follow these instructions carefully to ensure a smooth return process.

5. Return Shipping Costs

• Customer Responsibility: Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item sent, defective product).
• Shipping Method: We recommend using a trackable shipping service or purchasing shipping insurance for items over [Amount], as we are not responsible for lost or damaged returns.

6. Refunds

• Processing Time: Refunds will be processed within 7 business days after we receive the returned item. The refund will be issued to the original payment method.
• Partial Refunds: In some cases, a partial refund may be issued if only part of an order is returned or if the item is not returned in its original condition.

7. Exchanges

• Availability: We offer exchanges for items of equal or lesser value. If you wish to exchange an item, please contact us at Contact Information to check availability and receive further instructions.

8. Defective or Incorrect Items

• Reporting Issues: If you receive a defective or incorrect item, please contact us at Contact Information within [Number] days of receipt. We will provide instructions for returning the item and arrange for a replacement or refund.

9. Changes to Policy

We reserve the right to update or change this return policy at any time. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.

10. Contact Us

If you have any questions about our return policy or need assistance, please contact us at Contact Information.